Only a smile

I wrote before about the impact of a cheerful nature on the customer service experience. Well – here is another example. We were visiting the Museum für Naturkunde in Berlin (recommended! A 200 year old Natural History museum, like the one at Dublin I wrote about once, but artfully modernized and with some really big … Read more

Pedestrian crossings in antiquity

Pedestrian crossings in antiquity 1

The “zebra” pedestrian crossing with its rectangular stripes is all too familiar. According to Wikipedia, it was introduced after WW2; but its roots appear much earlier in history… During our recent tour of Pompeii I saw how the Romans approached the matter, which they did with their usual pragmatic attitude. Pompeii’s streets are paved with … Read more

Cave Canem!

The ancient Romans were amazingly like us… If you want to learn how they lived, you have two options: watch the HBO series (which made an honest effort at historical accuracy), or go visit Pompeii, a lively town frozen in time by that devastating Vesuvian eruption in 79 AD. I did both, and in Pompeii … Read more

The future is here! Sort of…

The future is here! Sort of... 8

I was watching 2001: A Space Odyssey again. Such a contrast to today’s special-effect-based space operas… an incredible movie by two giants, and not a bit of CGI in it, either (Sigh…) Anyway, in the beginning Dr. Heywood arrives at the space station, and is subjected to a “Voice Print Identification” process as he enters … Read more

Tomatoes and the laws of Thermodynamics

Tomatoes and the laws of Thermodynamics 11

When we spent a while in the US in the eighties I was amazed and amused by the silly warning “serving suggestion” found on food packaging. I mean, what were they afraid of… a flood of lawsuits by people that opened the soup powder sachet and failed to extract a steaming soup tureen?… Like many … Read more

Apple world domination 2: Cool packaging!

I was in an appliance store and noticed a stack of boxes containing Kenwood mixers. All other appliances were in ugly white or brown cardboard boxes with some text printed on them; but these mixers were housed in sleek boxes like this: This immediately rang a bell: I’ve seen this sort of super-trendy, designer-look packaging … Read more

Signage and confusion

Signage and confusion 26

People who design signs ought to be careful, because thoughtless signage can so easily lead to confusion… Public restroom signs are a case in point, because people who see them make assumptions. For instance, as someone once pointed out, if one sees a WC sign of the opposite gender and the one for one’s own … Read more

What positronic brains are really made of

What positronic brains are really made of 29

There is a progression in the components of electronic computers. In the forties and fifties they were made of vacuum tubes; in the sixties, of transistors; in the seventies and later of increasingly dense silicon chips. And in the future, according to the vision of SciFi master Isaac Asimov, there will be positronic brains, small … Read more